Research Papers

Opening the black box of AI and machine learning

Robert Wayne Gregory; Ola Henfridsson; Evgeny Káganer; Harris Kyriakou Especially when a business learns from its data, the more data it has, the more valuable it may become. Professor Harris Kyriakou walks us through the managerial importance of lifting the hood on technology to better understand "data network effects." Read article
Strategy

Benchwarming or bias? Do coaches in the NBA discriminate based on race?

Massimo Maoret; Gokhan Ertug Recent research suggested that basketball coaches in the NBA were more likely to assign playing time to players of their own race. But Massimo Maoret and Gokhan Ertug found that the bias evaporated when a common strategy called "resting the starters" was factored in. Read article
Knowledge and Communication

Keys to confronting crises, from a hospital fighting COVID-19

IESE Insight Anticipating problems, protecting your people, and working in close cooperation with your stakeholders: these are some of the lessons the University of Navarra Clinic takes from its fight against COVID-19 in Spain. Read article
Business Ethics and Corporate Social Responsibility

COVID-19: a time for ethical decisions

Joan Fontrodona; Philip Muller In times of crisis, leaders must make tough choices. But don't neglect ethics for guiding businesses to stay true to their missions and to identify opportunities for change. Read article
Accounting and Control

Could a new accounting standard exacerbate the economic damage of the COVID-19 crisis?

G. López Espinosa; Gaizka Ormazábal; Yuki Sakasai Some predicted new accounting standard IFRS 9 could constrain lending, hit banking earnings and harm the economy during times of crisis. Now, amid the COVID-19 outbreak, will this prediction come true? Our analysis points to yes, under certain conditions. Read article

Latest IESE documents

Targeted price controls on supermarket products Diego Aparicio; Alberto Cavallo
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