Knowledge Exchange

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  Keys to business today to lead tomorrow

IESE Insight The big questions facing managers today are addressed in some of the most recent research by IESE faculty. While leading a company is never easy, professors' studies and books can help break down the biggest challenges into more manageable tasks. Read article

  Microsoft CEO Satya Nadella: "Success comes from empathy"

Sieber, Sandra The CEO of Microsoft, Satya Nadella, discusses the company's cloud strategy and how to develop a deeper sense of empathy to better meet customers' needs. Read article

  The Amazon effect: ready for the next disruption?

IESE Insight Amazon, celebrating its 25th anniversary, has grown into an e-commerce giant capable of transforming any sector it touches. Here's how that happened (and what may happen next). Read article

  A CEO's mantra: Stop customers from suffering

IESE Insight For a regulated public utility like Madrileña Red de Gas, what's the bottom-line incentive to pursue customer-service improvements? The CEO, Alejandro Lafarga, explains his business calling. Read article

  Corporate culture and values: How can the board set the tone?

Canals, Jordi There is a growing awareness about the importance of corporate culture. However, creating a positive culture cannot be addressed with a "check the box" compliance approach. This article provides some guidance on how boards can tackle this challenge. Read article

  A talent for management: tips from Carnegie Hall's Clive Gillinson

IESE Insight Clive Gillinson never set out to be a manager. But the Carnegie Hall executive has discovered in management a new way to be creative. What kind of music is coming out of your leadership? Read article

  Mariano Puig: the story of a leader who knows how to think big

IESE Insight Mariano Puig, 91, admits he's reached the stage his father called "letting others do." Time to let the next generation take over the running of the family-owned fashion and fragrance business. This is the story of a leader who knows how to think big. Read article

  Four pillars for developing a human capital strategy

Cachinero-Sanchez, Benito Developing a human capital strategy is not something to leave until the last minute. Ask yourself these key questions to help make sure that your strategic plans get executed successfully. Read article

  Brexit's impact on 4 key sectors

Ariño, Africa; Daniels, Chris; Caldart, Adrian; Orr, Edward; Rosenberg, Mike Few, if any, companies anticipated Brexit. Now we're all being rocked by the uncertainties, since no one knows quite how this messy divorce will play out. Of course, some sectors are being harder hit than others. Read article

  A book for all your New Year's resolutions

This year, hold yourself accountable to all your professional goals. Read article
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