IESE Insight - Research Papers

The sweeping change of net zero emissions

Miguel Duro Can the Big Three asset managers -- BlackRock, Vanguard and State Street -- influence companies to clean up their acts and lower their carbon emissions? Miguel Duro discusses his research on how they do it and why you should pay heed.

Overconfident? Underconfident? Here's how we tend to miss the mark in predicting performance

Isabelle Engeler; Gerald Häubl Why do most people believe they drive better than average? Are we wrong about our own abilities or about others'? New research uncovers the sources that drive our erroneous performance predictions relative to our peers.

Portrait of an ideal CEO to lead after the crisis

Luis Huete, Antonio Nuñez A survey of more than 1,000 CEOs of leading Spanish companies suggests the model of leadership needed for the post-pandemic business world.

Starry right? The real story behind online ratings

Christoph Schneider; Markus Weinmann; Peter N. C. Mohr; Jan vom Brocke From Amazon to Airbnb, we expect previous-customer ratings to help us understand the quality we can expect. But stars can be misleading, particularly when compared between different systems.

Rethinking supply chains after COVID-19

Weiming Zhu; Weiyin Yang The pandemic has exposed weaknesses in our global supply-chain system. Inspired by Donella H. Meadows' classic work on system thinking, we proffer three keys to rebuild more sustainable businesses after the crisis.

The Big Picture: How to flourish in your career

IESE Insight A career path doesn't always advance in a linear or upward fashion. Follow these tips to lay the ground for a career that will blossom over time.

How to infuse innovation into your company from day one

Christoph Zott; Yuliya Snihur Attention founders: you have a window of opportunity in which to create an innovative approach to business models that will define your firm going forward.

Opening the black box of AI and machine learning

Robert Wayne Gregory; Ola Henfridsson; Evgeny Káganer; Harris Kyriakou Especially when a business learns from its data, the more data it has, the more valuable it may become. Professor Harris Kyriakou walks us through the managerial importance of lifting the hood on technology to better understand "data network effects."

Benchwarming or bias? Do coaches in the NBA discriminate based on race?

Massimo Maoret; Gokhan Ertug Recent research suggested that basketball coaches in the NBA were more likely to assign playing time to players of their own race. But Massimo Maoret and Gokhan Ertug found that the bias evaporated when a common strategy called "resting the starters" was factored in.

Keys to confronting crises, from a hospital fighting COVID-19

IESE Insight Anticipating problems, protecting your people, and working in close cooperation with your stakeholders: these are some of the lessons the University of Navarra Clinic takes from its fight against COVID-19 in Spain.