IESE Insight
Humility and Decision Making In Companies
Fecha: 31/10/2019
Autor / es: Argandoña, Antonio
Tipo de documento: Chapter
Áreas: Business Ethics and Corporate Social Responsibility
Idiomas: English
Cita bibliográfica: Argandoña, Antonio, "Humility and Decision Making In Companies". In: Jennifer Cole Wright. Humility. New York, NY: Oxford University Press, 2019. pp 274 - 297 (The Virtues: Multidisciplinary Prespectives).
Referencia: 10.1093/oso/9780190864873.003.0012 (DOI)

A firm is a community of people who cooperate to achieve a purpose that is to everyone's interest, albeit for different reasons. A manager's task is to bring about this cooperation through these people's motivations, which may be financial, but also psychological, social and moral -- and it is here where virtues come into play. Managers must be virtuous and foster or, at least, not obstruct the other stakeholders' moral qualities. Among these virtues, there is one that warrants particular attention: humility, the operative habit of having a realistic, objective knowledge of oneself and of others and acting accordingly, and which provides the basis for making decisions that seek the firm's good and that of other people. This does not guarantee the firm's financial success but it does provide the means by which a humble manager can become an excellent manager.

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