Service and Operations Management

Digitalization and omnichannel retailing: Innovative OR approaches for retail operations

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Omnichannel retailing and digitalization result in considerable challenges for the management and optimization of retail operations. The continued demand of quantitative insights, their practical need, and the growing availability of data motivates an increasing number of scientists and practitioners to intensify research on demand and supply-related issues in retailing. This featured cluster provides the state-of-the art literature on forecasting and digitalization technologies, channel structures and delivery concepts as well as logistics in omnichannel and online retailing. The featured cluster contains 17 articles that deal with such topics.
Bibliographic citation: HÜBNER, A., AMORIM, P., FRANSOO, J., HONHON, D., KUHN, H., MARTÍNEZ DE ALBÉNIZ, V., ROBB, D. (2021). Digitalization and omnichannel retailing: Innovative OR approaches for retail operations. European Journal of Operational Research, 294 (3), 817-819. doi:10.1016/j.ejor.2021.04.049.

Reference: 10.1016/j.ejor.2021.04.049 (DOI)
Date: 01/11/2021
Author(s): A. Hübner; P. Amorim; J. Fransoo; D. Honhon; H. Kuhn; Victor Martínez de Albéniz; D. Robb
Document type: Article in Journal (refereed)
Department: Production, Technology and Operations Management
Sector:
Languages: English