Information Technologies
Piyush Gupta: 3 Keys to Digital Transformation
What did DBS do to get named the world's best digital bank? CEO Piyush Gupta boils the transformation agenda down to three things: rethink your technology architecture; reimagine the customer journey; and create a startup culture of experimentation and a willingness to take risks.
Bibliographic citation:
IESE Insight; IESE, "Piyush Gupta: 3 Keys to Digital Transformation"
Date:
18/05/2018
Document type:
Interview
Interviewee(s): Gupta, Piyush
Interviewer(s): Heukamp, Franz
Languages:
English