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Experiential Product Framing and Its Influence on the Creation of Consumer Reviews 

Date: 05/2019 Author(s): Gallo, Iñigo; Townsend, Claudia; Alegre, Inés Document type: Article in Journal (refereed) We examine how experiential framing, an increasingly popular marketing tactic, influences consumer review behavior. Experiential framing is a communication strategy whereby marketers describe a material product as if it is an experience, something that the consumer lives through, rather than focusing on the product's functionalities and attributes. ... More information

Management, gestión, dirección: la visión singular del IESE 

Date: 05/04/2019 Author(s): Andreu i Civit, Rafael; Rosanas, Josep Maria; Segarra, José Antonio Editor(s): Cátedra Crèdit Andorrà de Mercados, Organizaciones y Humanismo Document type: Occasional Paper Este documento es una doble reflexión sobre el Management, primero desde una perspectiva general y realista, y después desde el punto de vista que ha caracterizado el IESE desde su fundación, inspirado por sus fundadores y pioneros. Las dos visiones se complementan y se refuerzan mutuamente. El objetivo es poner de manifiesto cómo el punto de vista ... More information

Oversight and Efficiency in Public Projects: A Regression Discontinuity Analysis 

Date: 04/2019 Author(s): Calvo, Eduard; Cui, Ruomeng; Serpa, Juan Camilo Document type: Article in Journal (refereed) In the U.S., four in ten public infrastructure projects report delays or cost overruns. To tackle this problem, regulators often scrutinize the project contractor's operations. We investigate the causal effect of government oversight on project efficiency by gleaning 262,857 projects that span seventy-one U.S. federal agencies and 54,739 contractors. ... More information

Performative Work: Bridging Performativity and Institutional Theory in the Responsible Investment Field 

Date: 01/04/2019 Author(s): Beunza, Daniel; Ferraro, Fabrizio Document type: Article in Journal (refereed) Callon's performativity thesis has illuminated how economic theories and calculative devices shape markets, but has been challenged for its neglect of the organizational, institutional and political context. Our seven-year qualitative study of a large financial data company found that the company's initial attempt to change the responsible investment ... More information

Ethical leadership as a substitute for justice enactment: An information-processing perspective 

Date: 07/03/2019 Author(s): Koopman, Joel; Scott, Brent A.; Matta, Fadel K.; Conlon, Donald E.; Dennerlein, Tobias Document type: Article in Journal (refereed) Why do employees perceive that they have been treated fairly by their supervisor? Theory and research on justice generally presumes a straightforward answer to this question: Because the supervisor adhered to justice rules. We propose the answer is not so straightforward and that employee justice perceptions are not merely "justice-laden." Drawing ... More information

Hacia una economía más humana y sostenible 

Date: 05/03/2019 Author(s): Chinchilla, Nuria Editor(s): Cátedra Carmina Roca y Rafael Pich-Aguilera de Mujer y Liderazgo Document type: Occasional Paper Hoy en día la sociedad ya está sensibilizada acerca de la contaminación de los ríos, los mares y el aire; por los agujeros en la capa de ozono; por los abusos en la pesca o en tala de bosques; o por la destrucción de las costas, debido a los excesos en la construcción de viviendas. Hay consciencia también del exceso de basura, producto del consumo ... More information

The Mutual Friend: Dual Holder Monitoring and Firm Investment Efficiency 

Date: 03/2019 Author(s): Antón, Miguel; Xianran Lin, Luca Document type: Working Paper We investigate the influence of simultaneous equity holding by large creditors (dual holders) on investment efficiency in U.S. public firms. Such creditors have stronger capabilities to monitor firm investment as they can influence management through both debt and equity channels. We provide evidence that dual holders increase the disciplinary effect ... More information

Learning and Hierarchies in Service Systems 

Date: 01/03/2019 Author(s): Bimpikis, Kostas; Markakis, Mihalis Document type: Article in Journal (refereed) Motivated by diverse application areas such as healthcare, call centers, and crowdsourcing, we consider the design and operation of service systems that process tasks with types that are ex ante unknown, and employ servers with different skill sets. Our benchmark model involves two types of tasks, Easy and Hard, and servers that are either Junior or ... More information

Going Political? Towards Deliberative Corporate Governance 

Date: 03/2019 Author(s): Ferraro, Fabrizio Document type: Article in Journal (refereed) Current challenges in corporate governance increasingly require a deeper appreciation for the political nature of corporation, and a reflection on the assumptions behind dominant governance practices. This article suggests that the emerging theoretical models in economics and finance, which clearly recognize the role of all stakeholders, are limited ... More information

Competition Policy in Banking in the European Union 

Date: 19/02/2019 Author(s): Vives, Xavier Document type: Article in Journal (refereed) Competition has been perceived with suspicion, and even suppressed for extended periods, in European banking. Competition has a bearing on all the perceived failures associated with banking and the financial system: excessive risk taking, credit overexpansion and exuberant growth, and bank misconduct (e.g. the Libor cartel). I examine the evolution ... More information
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