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Information Technologies
Starry right? The real story behind online ratings
Christoph Schneider; Markus Weinmann; Peter N. C. Mohr; Jan vom Brocke
From Amazon to Airbnb, we expect previous-customer ratings to help us understand the quality we can expect. But stars can be misleading, particularly when compared between different systems.
Smart cities: 7 digital solutions with social impact
Philip Muller; Joan Fontrodona
How can the latest technologies address the social needs of today's cities? Can digital solutions strengthen social cohesion in urban centers? Philip Muller and Joan Fontrodona analyze seven practical answers to these questions.
Opening the black box of AI and machine learning
Robert Wayne Gregory; Ola Henfridsson; Evgeny Káganer; Harris Kyriakou
Especially when a business learns from its data, the more data it has, the more valuable it may become. Professor Harris Kyriakou walks us through the managerial importance of lifting the hood on technology to better understand "data network effects."
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