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Articles and Opinion  How large is the disruption in banking?

Vives, Xavier Profitability concerns, fintech growth and the potential reach of Big Tech are reshaping banking. The case of China, where Alibaba's Ant Financial is permeating almost every aspect of consumers' lives, exemplifies this digital disruption. Read article

Books  In a world of artificial intelligence, management is more important than ever

Canals, Jordi; Heukamp, Franz AI is the new IT. A book featuring experts from around the world, edited by Jordi Canals and Franz Heukamp, looks at what the AI revolution means to the future of management -- and leadership -- as strategy, organizational design, HR and marketing are redefined. Read article

Technical Notes  7 steps to innovate amid high digital density

Pérez Balaguer, Jesús; Gregory, Robert Wayne; Zamora, Javier

How can companies create new value propositions in high-digital-density environments? Jesús Pérez Balaguer, Robert W. Gregory and Javier Zamora propose a seven-step methodology based on the "jobs to be done" theory.

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