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Information Technologies
Starry right? The real story behind online ratings
Christoph Schneider; Markus Weinmann; Peter N. C. Mohr; Jan vom Brocke
From Amazon to Airbnb, we expect previous-customer ratings to help us understand the quality we can expect. But stars can be misleading, particularly when compared between different systems.
Managing supply chains in a world that is no longer flat
Philip Moscoso
Deglobalization and digitalization were gathering force when COVID-19 confirmed what many companies already suspected: Supply chains need to undergo a fundamental transformation. Here's how to make supply chains more agile and resilient.
Smart cities: 7 digital solutions with social impact
Philip Muller; Joan Fontrodona
How can the latest technologies address the social needs of today's cities? Can digital solutions strengthen social cohesion in urban centers? Philip Muller and Joan Fontrodona analyze seven practical answers to these questions.
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Latest IESE documents
Why multibusiness corporations split
Robert A. Burgelman; Yuliya Snihur; Llewellyn D.W. Thomas
Maison Lumineuse: An Online Assessment Process
Eduardo Rábago; Guido Stein
Big Bank Experiments With Artificial Intelligence - Teaching Note
Javier Zamora; Isaac Sastre Boquet
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