Information Technologies RSS

Research Papers  Starry right? The real story behind online ratings

Christoph Schneider; Markus Weinmann; Peter N. C. Mohr; Jan vom Brocke From Amazon to Airbnb, we expect previous-customer ratings to help us understand the quality we can expect. But stars can be misleading, particularly when compared between different systems. Read article

Articles and Opinion  Managing supply chains in a world that is no longer flat

Philip Moscoso Deglobalization and digitalization were gathering force when COVID-19 confirmed what many companies already suspected: Supply chains need to undergo a fundamental transformation. Here's how to make supply chains more agile and resilient. Read article

Studies and Reports  Smart cities: 7 digital solutions with social impact

Philip Muller; Joan Fontrodona How can the latest technologies address the social needs of today's cities? Can digital solutions strengthen social cohesion in urban centers? Philip Muller and Joan Fontrodona analyze seven practical answers to these questions. Read article

Latest IESE documents

The Incentive game under target effects in ridesharing Xirong Chen; Zheng Li ; Liu Ming; Weiming Zhu
The dApp economy Aija Leiponen; Llewellyn D.W. Thomas; Qian Wang