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Service and Operations Management
Artistic license: Fresh ideas attracting new audiences to art
NFTs, DAOs, kinetic floors, immersive exhibitions and advanced analytics are some of the catalysts for change in the cultural sector. Plus, Beatriz Muñoz-Seca offers advice on service design for cultural institutions recovering from COVID.
Mend your supply chain to prevent a brand disaster
Anna Saez de Tejada Cuenca, Felipe Caro, Leonard Lane
Would you know if your suppliers were using unauthorized subcontractors? Research from the fashion industry reveals some key predictors of the practice. Knowing these can help you sew up your supply chain's loose ends.
Culture wars: Take a stand or sit them out?
Yago de la Cierva
Before you stake a position and your reputation on a controversial issue, make sure you know where your company stands. Follow this advice for choosing your words and your battles carefully.
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Latest IESE documents
HCM Hospital: Invest to Grow?
Alejandro Serrano; Alejandro Lago
HCM Hospital: Invest to Grow? - Teaching Note
Alejandro Serrano
Driving supply to marketplaces
Victor Martínez de Albéniz; C. Pinto; P. Amorim
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