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Service and Operations Management
Sabine Mueller: "Diversity and inclusion must be organizational cornerstones"
The CEO of DHL Consulting discusses digital readiness, resilience and agility, and says establishing a truly diverse and inclusive workplace will require a complete overhaul of how we currently do things.
Large public deficits and inflation: recovery challenges ahead
Juan José Toribio, Antonio Argandoña, Pedro Videla
The global economy is expected to grow, boosted by government spending and expansionary monetary policy. The formidable challenge in the coming years will be to rein in the public deficit.
Rethinking supply chains after COVID-19
Weiming Zhu; Weiyin Yang
The pandemic has exposed weaknesses in our global supply-chain system. Inspired by Donella H. Meadows' classic work on system thinking, we proffer three keys to rebuild more sustainable businesses after the crisis.
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Latest IESE documents
On the learning benefit of resource flexibility
Jiri Chod; Mihalis Markakis; Nikolaos Trichakis
Poma de Tuixent
Jaume Ribera
Netflix: from DVD-by-mail to streaming
Alejandro Lago; Philip Moscoso; Isaac Sastre Boquet
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