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Research Papers  How to get peak performance out of an innovation tournament

Camacho, Nuno; Nam, Hyoryung; Kannan, P. K.; Stremersch, Stefan Innovation tournaments have become a popular way to crowdsource new ideas from outside a firm. A study by IESE's Stefan Stremersch and colleagues reveals a surprising metric for tournament success, and why moderators may need to be cruel to be kind. Read article

Books  100 rules for better sales

Chiesa, Cosimo; Chiesa Ghio, Carlotta; Chiesa, Ludovica What are the essentials of sales? How can you sell more and sell better? Cosimo Chiesa's book runs through 100 maxims aimed at helping readers become effective salespeople and project enthusiasm in the digital era. Read article

Studies and Reports  The mistake of allocating more resources to your best customers

Valentí, Albert; Srinivasan, Shuba; Yildirim, Gokhan; Pauwels, Koen Chances are, you allocate your direct mail marketing budget to your top customers and use email for everyone else. If so, you're doing it all wrong, according to a new study led by Albert Valenti. Read article