Lessons from lobbyists on the art of persuasion
Wright H. Andrews and Carlo Casini have seen lobbyists at work in the corridors of power on both sides of the Atlantic. Here they discuss how to communicate persuasively and with integrity, so that people will listen and maybe even change their minds.
Valuable lessons for overcoming your own worst fears and taking control of your life when you find yourself a hostage to fate
The uncertainty, threats and uncontrollable situations faced by the average business person may never be as extreme as what the Mexican architect Bosco Gutiérrez went through. But his story of how he mustered the strength within himself to overcome his ordeal offers valuable lessons on how to keep your wits about you when you find yourself suddenly ambushed by adversity.
Indian movies offer plenty of lessons on how creative teams collaborate to realize a blockbuster
Indian actor Rahul Ravindran finds that working in creative teams requires a certain amount of interpersonal intuition and the ability to adapt to contrasting styles of direction. And that’s before we even begin talking about mastering the dance steps.
The logistics of moving millions of visitors during the London 2012 Summer Games
David McNeill of Transport for London has his work cut out planning how to move the millions of people descending upon the British capital for the London 2012 Summer Games. If he does his job well, no one will notice him – which is exactly how he likes it.
Lee Brown tells his story of how he transformed the New York City Police Department
When Lee Brown was appointed Police Commissioner in 1990, the NYPD hadn't carried out an internal analysis in 25 years. It had no overall strategy for policing or for controlling crime, which it desperately needed. The city was in the grip of a crack-cocaine epidemic, leading to a surge in violent crime and a murder rate twice that of today. What Brown managed to do in the space of two years reveals some useful lessons for managers of intransigent organizations.
Leading oncologist Josep Baselga offers his prescription for dealing with cancer
Dr. Josep Baselga has been behind some of the most important breakthroughs in breast cancer research and treatment in recent years. He set up the reputable Vall d’Hebron Institute of Oncology (VHIO) in Barcelona, while serving as chief of hematology/oncology at Massachusetts General Hospital. The insights that his research has yielded in relation to cancer may be relevant for treating the ailing health-care systems on both sides of the Atlantic.
The importance of protocol in smoothing the way for serious negotiations
British protocol adviser Grant Simmonds believes the little things matter. He shares from a career of organizing ceremonial events in London, to show how a bit of pomp can transform each and every circumstance.
What if someone asked you to pay a bribe? That question spurred a group of young people to take collective action against organized crime in Sicily, using public condemnation, transparency and strategic communication as their weapons
Companies come under many types of external pressure, which may cross the line of what is considered “legal.” Corruption takes various forms and can happen anywhere. Many of the lessons learned from the Addiopizzo example can be applied universally.
Political strategist Steven Jarding reveals the qualities that propel leaders to power and what they should do once they get to the top
Power is power, whether you are a CEO or the President of the United States, and Steven Jarding has a lot of interesting things to say about how people handle power. He has spent much of the past 30 years running top-level political campaigns in the United States, and he also lectures in public policy at Harvard Kennedy School of Government. In January 2011 he took part in IESE’s Campaign Management Program in Madrid.
Logistics expert Christophe Hambye explains how the Red Cross stays true to its mission while delivering essential on-the-ground assistance in some of the world’s most volatile regions
When the scope of your operations spans the globe, how do you guarantee on-time delivery to those who need it most, when the manmade roadblocks you need to negotiate aren’t simply red tape, but are, quite literally, roadblocks, not to mention landmines, battlefields and disaster zones? How do you maintain proximity to your “clients” when you’re sometimes based 10,000 miles away from the action? For the ICRC, as for many international organizations, staying true to its historical mission requires greater discipline and commitment – “because if we really want to reach out to those who need our help and services, we may have to expose ourselves a lot more than before.”