There is a lot more to mobile payments than merely substituting a phone for a card when performing a financial transaction. Managers need to think less about the technology, and more about how the new functionalities of m-payments can enable superior value propositions for their customers. This article reveals how.
Free-market capitalism is under fire -- yet it is still the best system for social cooperation and human progress. In this article, the author casts his vision of Conscious Capitalism, refuting those who say Wall Street will never buy it. Using real cases, he argues that building ethical, sustainable businesses is possible.
The conventional full-time job is giving way to new forms of temporary, nonstandard or contingent work. How to make sense of it all? The author proposes a new taxonomy for understanding employment in the new economy. Executives may find this framework useful for managing alternative work arrangements.
Stein, Guido; Martín, Miguel
To meet the needs and demands of the millennial generation, many companies are rethinking their people management policies and leadership styles. Based on surveys of international executives, the authors detail the shift taking place in professional aspirations, and suggest the keys for attracting, developing and retaining millennial workers.
Pastor, Alfredo; Mercadal Dupree, Bartolomé
Will a robot take your job? Despite fears that automation may be putting millions of jobs at risk, research with Spanish executives identifies how companies can prepare themselves for technological change. This article helps separate science fiction from business reality, so executives can view the future with flexibility, not fear.
Having professional end-users on a management team is vital for the innovation process. But where are they best utilized and in what roles? And when is the best time to transition from needs finding to prototype development and testing? The author summarizes his findings, based on his work at Stanford with Silicon Valley startups.
Chinchilla, Nuria; Jiménez, Esther
Why are so few women represented in corporate leadership today? This article describes the barriers to progress and suggests some of the key actions that companies can take, not only to attract, cultivate and retain female talent but to create a balanced ecosystem that benefits both men and women.
In cities around the world, policymakers are struggling with the disruptive challenges of the sharing economy. Drawing on her work on innovation law and experimental rulemaking, the author suggests how businesses can engage in constructive conversations to navigate the myriad regulatory issues involved.
Mazzella, Frédéric; Sundararajan, Arun; Butt d'Espous, Verena; Möhlmann, Mareike
This article shares the findings of research by New York University and BlaBlaCar showing that, with the right digital tools, individuals can achieve high levels of trust without ever having met in person. This signals a radical shift toward a friendlier, more personal, more connected, more empowered world of trust.
Lago, Alejandro; Sieber, Sandra
A new business paradigm is taking shape. This article examines the market-access mechanisms, the resource-allocation models and the governance approaches of several well-known business models, to help practitioners and policymakers better understand the key levers of the collaborative economy.