Knowledge and Communication

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2016's Most-Viewed Insights from IESE's Business Knowledge Portal


Which articles were the most popular with our readership in 2016? To celebrate the year's close, we count down 10 ideas with impact, gleaned from IESE faculty's recent research. These 10 insights have the potential to change the way you approach business management today and in the future.

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How Employee Voice Helps Community EngagementPremium

Milliken, Frances J.; Tatge, Larisa


When employees feel they cannot speak up, there can be negative consequences for society as a whole. The authors consider how to increase employee voice opportunities, in order to foster more trusting and collaborative work environments in which people feel fully motivated, empowered and engaged.

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Boosting Competitiveness by Managing Knowledge Well

Andreu i Civit, Rafael; Baiget, Joan


You are what you know, and in business, leveraging knowledge effectively can make or break a company's competitiveness. In their 2016 book, Rafael Andreu and Joan Baiget reflect on how to develop an organizational culture that pays attention to knowledge management, a practice to boost competitive advantages and sustainability.

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12 Pitfalls to Avoid on the Path to Managing Reputational RisksPremium

Henisz, Witold J.


Why do executives appear to ignore "corporate diplomacy"? The author sketches out the 12 biggest risks to avoid in the stakeholder environment, so that executives can mitigate their adverse impacts and seize their upside opportunity.

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The End of Idea Hoarding? Open Innovation and the Profitability Paradox

Cassiman, Bruno; Valentini, Giovanni


Open innovation is touted by some as a means to spur creativity and utilize ideas efficiently. Yet its profitability has yet to be established. IESE's Bruno Cassiman and Giovanni Valentini explore why the buying and selling of knowledge has yet to bear financial fruit.

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2015's Most-Viewed Insights from IESE's Business Knowledge Portal

IESE Insight


Counting down 10 ideas with impact to change the way you approach business management, from IESE faculty. These 10 items are gleaned from professors' 2015 books, academic articles, studies and teaching materials.

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The Wisdom of the Crowdsourced

Silberzahn, Raphael; Uhlmann, Eric Luis


Should a single study determine how we view an issue? What happens when the findings don't replicate? IESE's Raphael Silberzahn looks at the emerging new discipline of crowdsourcing research, and its implications for both policy and academia, in an article for Nature.

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Cloud4all: Working to Make a More Accessible World

EIC - Entrepreneurship and Innovation Center; Dávila, Antonio


In the classroom, at the bank, at the library and at home: Imagine that all devices accessed during the day could automatically adapt to users' needs and preferences. Cloud4all is a project funded by the European Commission that aims to turn this vision into reality, making technology more accessible for all -- regardless of age, digital literacy or disabilities. IESE's Tony Davila, with the Entrepreneurship Innovation Center (EIC), is participating.

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Whom to Send Where? Getting International Assignments to Work for Multinationals

Harzing, Anne-Wil; Pudelko, Markus; Reiche, B. Sebastian


In multinationals with subsidiaries scattered around the world, communication is key -- and complex. So what's the best way to get firm knowledge flowing in the right directions? A large scale survey of over 800 subsidiaries in 13 countries finds that the relatively novel trend of "inpatriation" may be more useful to businesses than the traditional expat assignments for two-way knowledge flow.

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How Social Networks Create Competitive AdvantagePremium

Burt, Ronald S.; Hogseth, Suzanne


To gain competitive advantage, a clear understanding of networks and their impact on reputation is key. Controlling one's reputation is trickier in human networks than in electronic ones like Amazon or eBay. Closed networks create an echo effect, meaning you can have as many reputations as there are people talking about you.

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