Information Technologies

Piyush Gupta: 3 Keys to Digital Transformation

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What did DBS do to get named the world's best digital bank? CEO Piyush Gupta boils the transformation agenda down to three things: rethink your technology architecture; reimagine the customer journey; and create a startup culture of experimentation and a willingness to take risks.
Bibliographic citation: IESE Insight; IESE, "Piyush Gupta: 3 Keys to Digital Transformation"
Date: 18/05/2018
Document type: Interview
Interviewee(s): Gupta, Piyush
Interviewer(s): Heukamp, Franz
Languages: English