Service and Operations Management RSS

Articles and Opinion  A Winning Partnership

Ricart, Joan Enric The public and private sectors need each other now more than ever. Read article

Articles and Opinion  Smoothing the Procurement Process: Towards Better Contracting Premium

Tadelis, Steven In large, complex infrastructure projects, problems can arise with regard to contract types, incentives and the award process. To avoid these problems, the author recommends how to gain flexibility and efficiency in the public procurement of goods and services. Read article

Research Papers  The Perils of More Flexible Supply Chains

Martínez de Albéniz, Victor; Calvo, Eduard Received wisdom tells operations managers that supply chains should be flexible and responsive above all. But does this make dual sourcing better than forging a single sourcing relationship? IESE's Víctor Martínez de Albéniz and Eduard Calvo look to connect pricing, profits and flexibility. Read article
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